Quality

Thank you for taking the time to respond to this short online survey. We at Bug Busters USA strive for a commitment of excellence through high regard for customer service and superior value. To achieve complete client satisfaction it is important that we hear from our clients. Through our attitude, competence and professionalism we will continually strive to create the best experience in the service industry for our clients.

Satisfaction Survey

Please rate your level of satisfaction with your Pest Management Professional and your service. The information that you provide will be used to assess how well we are performing, and to assess the need for changes or improvements to your Pest Control service.

Customer Information

Name:  (required)
Phone:
Email:
1. Upon contacting the office, how prompt is the Bug Busters staff at rectifying your concerns?
Very Quick Quick
No Opinion Slow
Very Slow
2. Does the office respond to your needs?
Yes
No
No Opinion
3. How satisfied are you with the Appointment System?
Very Satisfied
Satisfied
No Opinion
Not Very Satisfied
Very Dissatisfied
4. Are the postcards adequate means of notification of service? (pest control service only)
Very Helpful
Helpful
No Opinion
Not Very Helpful
Very Unhelpful
5. Is your pest specialist punctual for scheduled visits?
Yes
No
No Opinion
6. Is your pest specialist courteous?
Yes
No
No Opinion
7. How helpful is the pest specialist with carrying out the service(s)?
Very Helpful
Helpful
No Opinion
Not Very Helpful
Very Unhelpful
8. Does the pest specialist explain services performed?
Yes
No
No Opinion
9. Is adequate amount of time spent performing your service(s)?
Yes
No
No Opinion
10. How satisfied are you with the overall level of service that Bug Busters provides?
Very Satisfied
Satisfied
No Opinion
Not Very Satisfied
Very Dissatisfied
11. Do you feel that you are receiving value for your service(s)?
Yes
No
No Opinion
12. Would you recommend our service(s) to others?
Yes
No
Not Sure
13. Would you like for one of our representatives to contact you about scheduling a complementary Termite inspection? (for pest customers)
 Yes
No
Already Have Coverage


Additional Comments



$$$ REFERRALS SAVE YOU MONEY $$$
For each of your referrals who sign a one-year pest control contract with Bug Busters USA, Inc., you will receive $25.00 dollars credit towards your next service.
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PestQuest
Tips for Winter More Tips

Prolonged storage of garments/fabrics. To prevent carpet beetle, cloth moth and other fabric insect damage, avoid prolonged storage of unused garments, bedding, any fur or animal pelts, old wool rugs, or upholstered furniture.

Food storage areas. Keep kitchen cabinets, pantry areas and other food storage areas clean and remove crumbs or food particles, as exposed food attracts insects. Use older products before newer ones, and opened packages first.

When purchasing packaged food, be certain containers are sealed. Check the packaging date. Packages with clear plastic or wax paper coverings should be checked for food-infesting moth larva and other insects.

Improper food storage practices. Store dried foods in insect proof containers such as screw top glass, heavy plastic, or metal containers. This prevents entry or escape of Indian Meal Moths and other pantry pests.

Purchase dried food in packages that can be used up in a short time. With families of our own, we realize the benefits to purchasing in bulk, however, whenever possible keep foods in dry storage less than 2 to 4 months.

Broken basement windows, warped doors, holes in the foundation, or unscreened vents. These are invasion routes for mice, rats and even squirrels. Close bulkhead doors tightly. Cover vents with metal grillwork, backed by rust resistant screening.

Trash containers clean, covered, and lined with plastic trash bags. Keep trash containers clean, covered, and lined with plastic trash bags to reduce this food source for cockroaches and rodents.

Pet food unsealed or left out overnight. Indian Meal Moths and other pantry pests will infest pet and bird food if left accessible. Keep pet and bird food sealed and unavailable to these pests. Rats and Mice will also feed on pet and bird foods.